Customers Privacy Policy
- Identifying data
This Privacy Policy standardizes the use of personal data obtained from commercial relations between the customer and CLARIANA, S.A. It is recommended to read carefully the following conditions.
In order to comply with Regulation (EU) 2016/679 of the European Parliament and the Council, the following data are stated:
Company Owning: CLARIANA, S.A.
Address: Avenida Alemania, nº 46, 12540 Vila-real (Castellón) Spain.
Contact Information: info@clariana.com or +34 964521950
CIF: A-46034591
Registration Data: Ins. Reg. Merc. of Castellón Volume 1358 Book 921, Folio 165, Sheet CS-26506, Section III
- Scopes
The personal data will be processed by CLARIANA, S.A. as Responsible for the Treatment, with the purpose of managing the contact and accounting data, tax and administrative information with the aim of carrying out commercial actions. The legitimate basis of the treatment is based on the execution of a contract. The personal data collected and processed by CLARIANA will be the following:
– Contact information
Additionally, satisfaction surveys about the quality of the delivered product could be sent to customers, always when customer has given their consent unequivocally.
- Period of conservation of the data.
The customer’s data will be kept for 5 years after the last commercial action. Once the data retention period has been completed, these will be erased or pseudonymized.
- Communication of data to third parties
We inform you that your data will only be transferred to other companies or third parties that provide services related to the treatment purposes for which the data were collected (for example, external agency, third parties that provide technological support services, etc.).
In addition, your data will not be transferred to countries outside the European Union, except for reasons of provision of technical services, such as the case when the servers of the systems or technological resources suppliers are housed in those countries.
Nonetheless, CLARIANA, S.A. may transfer your data to third parties if such transfer is required by law, by a regulatory provision or by a court ruling, or if this disclosure is necessary to guarantee the protection and defense of your rights.
- Rights of the interested parties
In accordance with Spanish and European laws and regulations regarding data protection, at any time you can exercise your rights of Access, Rectification, Cancellation or Oblivion, Opposition, Automated Opposition, Portability and Limitation of Treatment.
The exercise of these rights may be carried out following the procedure established in the document “Privacy Statement of Data” available on the web page of CLARIANA, S.A. in the mail: info@clariana.com.
In the case that the interested party exercises his rights, CLARIANA must respond to the requests of the interested party without undue delay and no later than within one month, and explain his reasons in case he does not attend to them. This period may be extended for another two months if necessary, taking into account the complexity and the number of applications. The responsible party will inform the interested party of any such extension within one month of receiving the request, indicating the reasons for the delay.
Additionally, you can contact the Spanish Data Protection Agency, Calle Jorge Juan, 6, 28001 Madrid, regarding any matter related to the treatment of your data by CLARIANA, S.A.